Competella Events

Welcome to the world of Competella! Contact Center and Attendant Console solutions natively built on Microsoft Teams!

Microsoft, Globeteam and Competella hybrid event

A hybrid event in Danish at Microsoft. 

I takt med at flere og flere uddannelsesinstitutioner er kommet godt i gang med at anvende Microsoft Teams til både kommunikation og møder, oplever vi en stigende interesse for også at få integreret telefonien, omstillingen og kontaktcenteret i Microsoft Teams.

Microsoft, Competella og Globeteam inviterer till webinar, hvor du bliver klogere på de muligheder of fordele, I som institution kan opnå ved at integrere jeres telefoni, omsilling og kontaktcenter med Microsoft Teams, og hvor du kan få gode råd til att komme godt fra start. Vi fortæller om IBC’s succesfulde implementering af Microsoft Teams telefoni, og hvordan Competella bidrager med yderligere funktionalitet til en Microsoft Teams telefoniløsning.

Date: June 15th. 

Time: 10:30-12:00 CET.

Language: Danish.

Enrolment and more information can be found here. 

Attendant Console webinar

Welcome to our mini webinar series – Competella Microsoft Teams native Attendant Console solution

Date: June 15th or September 29th, 2022.

Time: 30 minutes

Target group: This 30-minute webinar is aiming at you who is looking for an Attendant Console solution that is powered by Microsoft Teams. You can for example work in a Switchboard, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions.  No matter what size your company is or if you still are on Skype for Business or have an old PBX-solution but going to Teams Telephony, you are welcome to this introduction of Microsoft Teams native Competella Switchboard solutions. 

Enroll or request a recording of a webinar.

Welcome to our Partner System Engineer Certification training

Date: June 14-16th, 2022 

Time: 09.00-16.00 CET (OBS optional on-prem specifics takes place the first day 13.00-16.00). Lunch 12.00-13.00 every day.

Target group: This training are for those who are working in a more technical role for a new or existing partner to Competella. You can for example work as a System integrator, System administrator, Cloud Engineer, UC Specialist, Technical Project Manager or a Solution Architect.

Certification: The training course is also a part of the Competella partner program for certification of silver and gold partners.

Click here for more detailed information and enrollment! 

Kundeservicedagene - tradeshow in Oslo - Scandic Fornebu Hotel

Kundeservicedagene - tradeshow in Oslo - Scandic Fornebu Hotel

June 15-16th  it´s time for Connect22.  See which company that has Norways best customer service - the winner will be presented on the 15th. 

Welcome to meet Competella in our booth #11,  

 

Arranged by: Tekna

Date: June 15-16th. 

Time: 09.30-

Place: Scandic Fornebu Hotel, Fornebu, Norway

Price: Use the code Competella20 in the commentfield and get 20% 

Enrollment: Order your ticket on Kundeservicedagene.

OBS the event will be in Norwegian most of the time. 

Hybrid Work Conference with focus on Microsoft Teams

In the middle of the summer its time to meet other Microsoft Teams peers in Surrey, UK. 2 days with 60 sessions, 40 exhibitors and 600 delegates. All gathered to deliver practical knowledge on Hybrid Working and Technology using. 

In our booth you will meet Lars Fredsted, and Karin Lindberg both waiting for you to turn up and ask questions on Competella Contact Center and Attendant Console solutions natively built on Microsoft Teams. 

Date: June 29-30th

Place: Mercedes Benz World, Brooklands Drive, Surrey, United Kingdom

Tickets

Enroll or request a recording from the Contact Center webinar

Welcome to our mini webinar series – Competella Microsoft Teams Native Contact Center solution!

Date: August 25th,  2022. 

Time: 2:30 - 3:00 PM (CET)

Target group: This 30-minute webinar is aiming at you who is looking for a contact center solution which is natively powered by Microsoft Teams. You can for example work in a Contact Center, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions. No matter what size your company is or if you still are on Skype for Business, you are welcome to this introduction of Competella Contact Center solutions in the cloud.

Enroll or request a recording of the webinar.

A full day with focus on Microsoft Teams

More information about our participation will come as the organizers publish it.  The event will mainly be in Swedish. 

 

Date: September 21st. 

Place: To be decided and digitally. 

Want to improve your Competella administrator or system administrator skills

Are you a Competella administrator managing your Attendant Console or Contact Center and would you like to learn more, then join the next available training..To read more and sign up please click here 

Competella News


A new partner in Switzerland

Stockholm, Sweden, April Bouygues E&S Intec Switzerland, an experienced telephony, attendant console, and contact system integrator with a large customer base and Competella forms a partnership. For more information about the new partnership Click here

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Improved solutions by using new released featurs in the Teams Graph API

Stockholm, Sweden, March 2022 We are happy to announce that we have worked very hard to improve our Teams native solutions. The results has been several. Improved and faster call handling using new released features in the Teams Graph API. For more information about the new solutions Click here

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Partnership to improve customer service

Stockholm, Sweden, January Competella AB has entered a strategic partnership with Rutin AB to help customers and organizations to further utilize their Microsoft Teams Telephony platform in the cloud. For more information about the new solutions Click here

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Valuable instant information about a customer and improved service to customers

Stockholm, Sweden, December 15th Competella release CRM Integration Gateway and Availability Voice Agent. For more information about the new solutions Click here

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Merry Christmas and a Happy New year 2022

The world continues to change a lot due to the Covid-19 pandemic and we believe that the new ways of working is here to stay - more virtual than ever before. Also, Competella have changed the way we work but been lucky to have the possibility to from home, further develop our Microsoft Teams native Attendant and Contact center solutions. More is to come during 2022 so stay tuned. From all of us a@Competella - we wish you a Merry Christmas and a Happy and prosperous New Year 2022!


Orange Business Services increase their Microsoft Teams offering with Competella Attendant solutions.

Stockholm, Sweden Orange Business Services and Competella AB forms a new partnership. The partnership is global, and Orange will resell the Competella Attendant Console solutions for Microsoft Teams Phone system. Ulf Blomkvist, CEO at Competella -We are pleased that we together with Orange, have entered into an agreement where Orange Business Services, globally, will re-sell the Competella Communication Suite for Teams. Ulf continues - The training has already started and soon we together are well prepared to help customers on their journey to Microsoft Teams Phone system. For more information contact Lars Fredsted, Head of Sales Western Europe. Click here


first frame networkers start reselling the Competella Communication suite

Stockholm, Sweden, November 3rd. 2021 Competella AB and first frame networkers ag in Switzerland are pleased to announce a partnership where first frame networkers will add more value to customers and organizations that has chosen Microsoft Teams Telephony as a communication platform strategy. With the help of Competella Communication Suite, first frame networkers ag, now can offer cloud-based Contact Center and Attendant Console solutions. For more information about the partnership contact Lars Fredsted or Marco Nicoletti Click here


New partner agreement

2021-07-09 Stockholm Competella AB and Telia Company have formed a new partner agreement to provide the Nordic market with Competella Attendant Console solution for Teams. The offering will also include the Teams Telephony offer from Telia Company. For more information about the agreement, please contact us Click here