Competella Events
Welcome to the world of Competella! Contact Center and Attendant Console solutions natively built on Microsoft Teams
Move your contact center to Teams in the cloud
Welcome to our mini webinar series – Competella Contact Center solution!
Date: June 15th
Time: 14:30-15:00 Central European Time
Place: Webinar. Calendar invitation will be sent out before the event. If you cannot partipate you can order the recording.
Target group: This 30-minute webinar is aiming at you who is looking for a contact center solution which is natively powered by Microsoft Teams. You can for example work in a Contact Center, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions. No matter what size your company is or if you still are on Skype for Business, you are welcome to this introduction of Competella Contact Center solutions in the cloud.
Enroll, get more information or order the recording of the webinar.
Want to improve your Competella administrator or system administrator skills
Are you a Competella administrator managing your Attendant Console or Contact Center and would you like to learn more, then join the next available training..To read more and sign up please click here
Attendant Console webinar
Welcome to our mini webinar series – Competella Microsoft Teams native Attendant Console solution
Date: August 24th.
Target group: This 30-minute webinar is aiming at you who is looking for an Attendant Console solution that is powered by Microsoft Teams. You can for example work in a Switchboard, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions. No matter what size your company is or if you still are on Skype for Business, you are welcome to this introduction of Microsoft Teams native Competella Switchboard solutions.
Welcome to our Partner System Engineer Certification training
Date: September 14-16, 2021
Time: 09.00-16.00 CET (OBS optional on-prem specifics takes place the first day 13.00-16.00). Lunch 12.00-13.00 every day.
Target group: This training are for those who are working in a more technical role for a new or existing partner to Competella. You can for example work as a System integrator, System administrator, Cloud Engineer, UC Specialist, Technical Project Manager or a Solution Architect.
Certification: The training course is also a part of the Competella partner program for certification of silver and gold partners.
Competella News
2 additional functions in Competella Communication Suite
2021-05-06 Stockholm Today we release 2 more functions in our Communication Suite (Cloud/SaaS Teams solutions): Consult Call - Now you can call a searched person before you transfer the call from the Attendant Console and Contact Center Enterprise and Call Back - Now a caller can choose to call back when waiting in line on a queue and keep the placement in queue. Call back is available as an add-on for queues on both Contact Center Enterprise and Attendant Console. For more information about the new functionalities contact us Click here
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Time flies they often say, and it really does.
This year we celebrate still having our first Danish customer with us. Together with Horten Advokatpartnerselskab, a danish law firm, we celebrate 10 years of partnership. In January 2011 we installed a switchboard solution on Lync 2010 at Hortens new premises in Hellerup. And from there on, we have – in addition -, expanded the solution to include Contact Center functionalities as well as have followed Horten on their journey from Lync 2010 to Lync 2013 and as of today having the whole Competella solution running on a Skype for Business platform. Teams seems also the new “place to be” for Horten, and we expect Horten to migrate to this new platform later 2021, and hopefully we can be together with Horten the next 10 years as well. In that case, Competella are looking forward of exchanging the number “1” to a number “2” on the below celebration cake, so we in beginning of 2031 can celebrate our 20 years partnership with Horten. Thank you Horten for 10 years with us!
Request a free ticket from Competella.
On May 19th, Competella together with Telia will participate in the Swedish event Connect21, a digital arena for the future communication. We have some tickets for our customers and partners to give out before May 16th. For more information and request a ticket, Click here
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Hope you get a nice weekend.
Competella would like to wish You, Your friends and family a nice spring and a happy easter!
Partner Manager / Sales Manager Denmark
2021-0302- Stockholm For our subsidiary, Competella Denmark Aps we are looking for a skilled Sales Manager to expand our current business through Partners in Denmark. Click here for more information
Updates in Competella Communication Suite
2021-02-09 Stockholm Today we are releasing more functionality in our existing platform. One of them is PSTN outbound calling which we know our customers have anticipated for some time. For more information about the new functionalities Click here
The Competella Support is expanding
2021-01-22 Stockholm To support the growing need for a global customer service, Competella will open up a support site in Pakistan. The support will be located in the previously established office in Islamabad and be a part of the support function managed from Stockholm. “The decision to expand the support site in Islamabad and open up a second support site is a logical move into our business growth strategy, says Ulf Blomkvist, Sales and Product Manager, Competella”. The new support site is planned to open up sometime during spring 2021 and report into the Support organization in Stockholm.
Competella wishes a Merry Christmas!
Merry Christmas and a Happy New year 2021! The world changed dramatically in the beginning of the year due to the Covid-19 pandemic and we believe that we all have been facing new ways of working - even more virtual than ever before. Also Competella have changed the way we work but been lucky to have the possibility to from home, further develop our Microsoft Teams native Attendant and Contact center solutions. And more is to come during 2021 so stay tuned. From all of us a@Competella - we wish you a Merry Christmas and a Happy and prosperous New Year 2021!