We have lots of experience from customers who have chosen to rip and replace their legacy PBX or simply migrate stepwise to Skype for Business with i.e. the Lync 2013 Attendant Console or Skype for Business Attendant Console that provides an overall more simple and effective solution for our customers and partners.
Competella now supports enterprises and companies who plans for a migration from Skype for Business to Teams or a hybrid setup with Cisco Unified Communications Manager & Skype for Business with the Cisco linestate support shown in Competella Attendant Console and Contact Center Enterprise Agent user interface. The Skype for Business and Skype Attendant Console are two branches that Competella has been developing and optimizing in the last decade. We have now progressed even more and has started to develop Contact Center for Skype for Business and Attendant Console Lync 2013 and other Skype administrators that also is in our portfolio of Competella Solutions.
Competella is part of the Technology Adopters Program (TAP) for Microsoft Teams and our solutions are qualified for Lync 2010, Lync 2013 and is pending certification for Skype for Business Server 2019. As a part of this program, Competella is easy to integrate for an optimized hybrid or standalone communications solutions for companies, who are looking for a TAP integration and also for a communications solution that is easily integrated with existing Lync solutions. To be qualified for TAP is a milestone for Competella, which we are proud of. Therefore, we will also do our utmost in every scenario for every company, who wishes to integrate our Competella solutions to their existent communications solutions.
The Competella Unified Communication Suite can be set-up in various redundancy and high availability configurations for local, regional and global companies, both in dedicated set-ups as well as multi-tenancy platforms for Hosters and Serviceproviders.
The coexistence between Microsoft Teams and Skype for Business are not only limited to collaboration capabilities, but furthermore involves chat, calling and meeting capabilities. Some capabilities and functions will overlap depending on how your company's structure and licences are structured for a given user, but the default mode is to run the two applications alongside each other. As Competella are developing for both applications, the various Competella User Add-ons will differ from company to company. However, one thing is always applicable - which is the high quality of standard and service, that we here at Competella will be able to provide when supporting your way of transitioning to a Competella Communications solutions.