Competella have been developing Attendant Console, Contact Centers and Office User Add-on's for Skype for Business (Lync) since 2010.
We have lots of experience from customers who have chosen to rip and replace their leagcy PBX or simply migrate stepwise to Skype for Business.
Competella now supports enterprises who plans for a migration or a hybrid setup with Cisco Unified Communciations Manager & Skype for Business with the Cisco linestate support shown in Competella Attendant Console and Contact Center Enterprise Agent user interface.
Competella is part of the Technology Adopters Program (TAP) and our solutions are qualified for Lync 2010, Lync 2013 and will soon be qualified for Skype for Business.
The Competella Unified Communication Suite can be set-up in various redundancy and high availability configurations for local, regional and global companies, both in dedicated set-ups as well as multi-tenancy platforms for Hosters and Serviceproviders.
Microsoft have brought new offerings to the market with their new E5 SKU in Office 365, namely the Cloud PBX and the Hybrid Cloud. If you are interested in hearing how we can support the E5 offering with the Unified Communication Suite, please contact us.
The Competella Unfied Communication Suite also supports a legacy PBX migration-path to Skype for Business.