Microsoft Teams

Competella Unified Communication Suite for Teams

Our solutions can help consolidate your telephone system, Attendant and Contact Center solution into a Microsoft Teams telephony solution with Competella Unified Communication Suite for Teams, reduce the complexity and harvest the benefits of a clean Teams cloud solution.

A BETA version of the native Competella Unified Communication Suite for Microsoft Teams was shown at Microsoft Ignite 2019 in Orlando Florida, if you would like to know more please contact us.

Native - fewer issues and less support

Competella Unified Communication Suite for Teams will be one of the first native Attendant and Contact Center solutions available on the market and from the very beginning with an advanced set of features which can enable the companies to go all the way with Teams.

Microsoft Azure optimized

The Competella Unified Communication Suite for Teams is developed to run in Azure as a virtual machine but can also run on other infrastructure topologies and datacenter.

Multi tenancy / Public Cloud / CCaaS / SaaS / Private Cloud

Customers will in the near future be able to choose between different Competella licensing and subscription methods. Competella will through our network of selected partners be able to offer the Competella Unified Communication Suite for Teams as a Service.

Competella will offer a migration-path from the current Competella UCS for Skype for Business to Competella Unified Communication Suite for Teams, conditions will apply.

Invited by Microsoft to develop native Teams solutions

Competella is as one of few vendors since 2018, part of the Microsoft Teams Calling and Meeting API Technical Adoption and development program for Attendant Console and Contact Center integration.

We expect to announce more news early 2020 - so watch out for the General Availability Release of Competella Communication Suite for Teams by visiting our website or follow us on Linkedin.

 

Skype for Business

Competella Unified Communication Suite for Skype for Business

Competella have since 2009 been developing Attendant Console and Contact Center and in 2019 we have more than 700 customers running on the Competella Unified Communication Suite for Skype for Business (SfB).

Highly scalable solution with Skype for Business

The Competella UCS for SfB is a very advanced suite of products which is used by small organizations from 50 to large and global enterprise companies with up to 100.000 SfB users, providing advanced routing of contacts to subject matter experts with the power of Contact Center Enterprise, Attendant Console,  Contact Center Workgroup and Office user add-ons.

Hybrid mode with Teams

Competella UCS for SfB can since the beginning of 2019 be set up run in a Hybrid an Federated mode with Microsoft Teams telephony, for further information, please contact your certified Competella partner.

Our solutions for SfB will be part of the Competella product suite many years to come and evolve rapidly over time.

Competella can in the future offer a migration-path from the current Competella UCS for Skype for Business to Competella Communication Suite for Teams for existing customers with a valid Software Assurance Agreement, conditions will apply.


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