Become a Competella certified System Engineer

Become a Competella certified system engineer

Welcome to our Partner System Engineer certification training webinar!

Agenda

Day1: Competella Company and Product Presentation - Technical Overview and Prereqs - Process Overview - Azure User Importer App - Users in WebManagement - Azure Identity Server App - Azure Bot Creation

Day2: Queue Configuration (Managing agents, queues, voice prompts etc.) - Multimedia Attendant - Azure Presence App - Azure Calendar Sync App - Queue Monitor

Day3: Support & Troubleshooting - Support Flows - On Prem Solution/Setup (optional)

 

After the webinar you will be able to offer Competella Cloud Services to your customers – including deployment, onboarding, and configuration. For those who are interested in how to install and deploy on-prem solutions, the afternoon of day 3 is an optional additional session covering this topic.

 

The training course is also a part of the Competella partner program for certification of silver and gold partners.

 

 

Enroll below, but please do it before November 10th at 2 PM (14.00) CET.

Posted by : Competella