Visit us and hear about Competella contact center solutions for Skype for Business and Teams at Call Center-dagene. Ask our professionals Thomas L. McLennan and Vibecke Flinskau how our tools can help improve your multi-channel customer experience.
Competella now offers a 2 days administrator course. The course has been developed for customers who would like to participate in a conference call.
The training consists of:
|Day 2 - 7||Appr. 1 hour||Preparation excercises||Competella system|
|Day 8||08:30 - 09:00||Join Conference early*||Skype|
|09:00 - 12:00||Presentation part 1||Skype|
|12:00 - 12:30||Q&A||Skype|
|12:30 - 17:00||Excersises**||Competella system|
|Day 9||09:00 - 12:00||Presentation part 2||Skype|
|12:00 - 12:30||Q&A||Skype|
|12:30 - 17:00||Excersises||Competella System|
*To sort out any technical problems
**Competella will be available via Skype for help and instructions
The exisiting and new system integrators / serviceproviders who sells, advises about and implements Competella Attendant Console, Contact Center solutions and Office user add-ons for Skype for Business (Lync) are trained for a duration of 3 days in Stockholm from the 22nd - 24th of May 2018.
Are you a Competella administrator managing your Attendant Console or Contact Center and would you like to learn more, then join our training in Stockholm on the 14th and 15th of November 2018.
To read more and sign up please click here
Read more under About / Career
Competella is part of the Microsoft technology adoption program also for Teams in Office 365. Contact your local Competella representative to hear more about you options with Skype for Business and Teams
Competella has since its foundation in 2009 been a financially healthy company. We have invested heavily in the development of our product suite for Skype for Business whilst onboarding and training new partners to deliver the Competella advanced Attendant Console and Contact Centers to more than 500 companies.
We are happy to announce that customers can use our professional Contact Centers and Attendant Console with the Office 365 Skype for Business cloud. Audiocodes and Competella already have a joined solution in production at a customer site, where the Competella Contact Center solutions was successfully implemented on top of the Cloudbond 365 appliance. Competella has joined the 3rd party validation partnership program with Audiocodes and has performed stress tests to complete the certification.
Frende is using Competella Contact Center Enterprise with voice, web-chat and e-mail distribution for more than 2 years.
Competella have through a Danish partner replaced a global Aspect Contact Center with the Competella Contact Center Enterprise solution. Jabra will in the future be serving their customers using the solution from Competella. Read the full story under "customers"