Competella Events

Welcome to the world of Competella!

Existing customer webinar

Welcome to our Technical SaaS onboarding Webinar.

Date: March 10th, 2021

Time: 10:00-11:00 AM Central European Time

Place: Webinar

Target group: This webinar is for existing customers and aiming at you who have a more technical role within the company. For example, you take care of the technically practical things when you onboard the Competella SaaS solutions for Teams.

Price: For free

 

Click here for detailed information and enrollment.

Welcome to our Partner System Engineer Certification training

Date: March 16-18th, 2021

Time: 09.00-16.00 CET (OBS optional on-prem specifics takes place March 16th 13.00-16.00). Lunch 12.00-13.00 every day.

Target group: This training are for those who are working in a more technical role for a new or existing partner to Competella. You can for example work as a System integrator, System administrator, Cloud Engineer, UC Specialist, Technical Project Manager or a Solution Architect.

Certification: The training course is also a part of the Competella partner program for certification of silver and gold partners.

Click here for more detailed information and enrollment! 

Attendant Console webinar

Get to know the Competella Microsoft Teams native Attendant Console solution

Welcome to our mini webinar series – Competella Attendant Console solution!

Date:  March 23rd  (Other possible date is April 14th .)  If you cannot partipate you can order the recording.

Time: 14:30-15:00 Central European Time

Place: Webinar. Calendar invitation will be sent out before the event. 

Target group: This 30-minute webinar is aiming at you who is looking for an Attendant Console solution that is powered by Microsoft Teams. You can for example work in a Switchboard, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions.  No matter what size your company is or if you still are on Skype for Business, you are welcome to this introduction of Microsoft Teams native Competella Switchboard solutions. 

Erollment, get more information or order the recording of the webinar.

Move your contact center to Teams in the cloud

Welcome to our mini webinar series – Competella Contact Center solution!

Date: March 25th.. (Other possible date is April 28th.) 

Time: 14:30-15:00 Central European Time

Place: Webinar. Calendar invitation will be sent out before the event. If you cannot partipate you can order the recording.

Target group: This 30-minute webinar is aiming at you who is looking for a contact center solution which is natively powered by Microsoft Teams. You can for example work in a Contact Center, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions. No matter what size your company is or if you still are on Skype for Business, you are welcome to this introduction of Competella Contact Center solutions in the cloud.

Enroll, get more information or order the recording of the webinar.

Want to improve your Competella administrator or system administrator skills

Are you a Competella administrator managing your Attendant Console or Contact Center and would you like to learn more, then join the next available training..To read more and sign up please click here 

Competella News


Partner Manager / Sales Manager Denmark

2021-0302- Stockholm For our subsidiary, Competella Denmark Aps we are looking for a skilled Sales Manager to expand our current business through Partners in Denmark. Click here for more information


Updates in Competella Communication Suite

2021-02-09 Stockholm Today we are releasing more functionality in our existing platform. One of them is PSTN outbound calling which we know our customers have anticipated for some time. For more information about the new functionalities Click here


The Competella Support is expanding

2021-01-22 Stockholm To support the growing need for a global customer service, Competella will open up a support site in Pakistan. The support will be located in the previously established office in Islamabad and be a part of the support function managed from Stockholm. “The decision to expand the support site in Islamabad and open up a second support site is a logical move into our business growth strategy, says Ulf Blomkvist, Sales and Product Manager, Competella”. The new support site is planned to open up sometime during spring 2021 and report into the Support organization in Stockholm.


Competella wishes a Merry Christmas!

Merry Christmas and a Happy New year 2021! The world changed dramatically in the beginning of the year due to the Covid-19 pandemic and we believe that we all have been facing new ways of working - even more virtual than ever before. Also Competella have changed the way we work but been lucky to have the possibility to from home, further develop our Microsoft Teams native Attendant and Contact center solutions. And more is to come during 2021 so stay tuned. From all of us a@Competella - we wish you a Merry Christmas and a Happy and prosperous New Year 2021!


3-day partner webinar training for Competella SaaS-solutions

2020-11-04 Stockholm Competella is empowering organizations to deliver superior customer service with the help from their partners. To help the partners to deliver the cloud solutions, a new 3-day web-based technical training has been developed. The training course is a part of the new Competella partner program for certification of silver and gold partners. For more information about the new partner certification training Click here


Competella Contact Center in Microsoft Teams Certification Program

2020-09-23 Stockholm Microsoft have developed the Connected Contact Center for Microsoft Teams Certification Program to provide customers with the assurance that each participating partner’s solution has been tested and verified to provide the quality, compatibility and reliability they expect from Microsoft solutions. Since some weeks we at Competella are in the process of certifying our solution for Microsoft Teams and are ready to engage customers. For more information about Contact Center for Microsoft Teams Certification Program Click here.


Attendant Console for Teams is GA and Contact Center Workgroup is improved

2020-07-14 Stockholm On April 15th we launched Competella Cloud Service, Contact Center Workgroup on Teams as well as a Beta-version of our Attendant Console on Teams. We are now happy to announce that these solutions now are fully available. Here are some of the most important improvements. The Attendant Console for Teams is now fully released, general available (GA). You are now able to view Presence in the search list in the Multimedia Agent and can see if the user is busy on the phone before you transfer the call. Mobile Presence Gateway – possibility to see if the person is busy on the mobile phone in the search list. This is an optional functionality dependent of which mobile operator that is used. For Attendant Console and Contact Center Workgroup for Teams the queue now can check presence on an agent before the called is transferred to the agent - it´s no longer a prerequisite that the agent must have the busy-on-busy policy.  


Competella is Microsoft Co-sell ready

2020-06-16 Stockholm, Competella is among a selected group of global independent software vendors (ISV) that has received the Co-sell Ready status from Microsoft. The status is earned through the Microsoft One Commercial Partner Program. Competella will now work with joint sales, support and go-to-market initiatives for Contact Center and Attendant Solutions built on Microsoft Teams.

What does the increased partnership include?

  • The Competella solution is listed in MS OCP Catalog
  • MS dedicates one dedicated partner sales contact for our co-sell active geography.
  • Enablement and activation of lead sharing

For more information please contact Competella

For more information about Competella Contact Center solution

For more information about MS Co-sell program